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10 Questions to Ask Before Hiring a Website Design Company
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#10 Questions to Ask Before
Choosing a website design company is a critical decision. You're not just putting a project in their hands, you're entrusting your business to them.
1. How do they price their services?
You're buying a professional service, where a team of experts should be putting in time to plan, design, develop and manage your project.
Which of their team members will be working on your project and what are their qualifications?
How much time will they be spending on your project?
Do they provide a flat project price that corresponds to a detailed agreement?
Does the cost of the project match up with the agreed upon deliverables and hourly rates?
Is there a clear procedure for billing for extra features or work outside the project's initial scope?
2. What is their track record?
A more important question than 'how much is this going to cost?' is 'how reliable is your company?' You should be confident that you can trust the team in producing the best results for your project and that they are able to show you a return on your investment.
What types of clients have they worked with?
What kind of results have they delivered for those clients?
Do they have hard figures to prove their results?
Do they retain their clients and have ongoing working relationships with them?
3. How do they measure their results?
A website is a marketing channel that should be used to foster overall business growth and boost a brand's ROI. You should have a full understanding of how an agency has increased the market value of their clients in the past.
Do they measure results in terms of bounce rate, traffic, conversions, and keyword rankings?
Are their results published and verified by their clients?
Is each result they produce substantiated and supported by corresponding data?
4. What are their core services?
An agency that has the ability and skillset to effectively approach and complete all aspects of your project, including design, development, and marketing, is going to be more qualified to give you the best solutions for the results you want.
Do they have the ability to provide comprehensive design, development, and marketing services that are up to industry standards?
Have they had experience with customized web projects that require intricate problem solving skills and advanced coding capabilities?
Are they able to develop mobile applications that are consistent with all of a brand's marketing platforms?
Do they have SEO expertise and a proven track-record of increasing search engine traffic?
5. What are their credentials or qualifications?
You want to be sure that the agency you're entrusting your business with are respected professionals in their industry.
Are their key players published in the media, speakers at events, or recognized as thought leaders?
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