#Consumer Protection Legislation in Canada.
Provincial and Territorial Legislation.
Choose your province or territory from the list below if you wish to familiarize yourself with the specific consumer laws that might apply to your situation:
The Government of Canada also has an important role in consumer awareness and protection.
Below is a list of some of the most relevant areas where federal departments and agencies deal with consumer-related issues and complaints.
- Consumer product safety: Canada Consumer Product Safety Act (Health Canada)
- Pollution and environmental protection concerns: Canadian Environmental Protection Act (Environment Canada)
- Anti-competitive practices in the marketplace, such as price fixing and misleading advertising: Competition Act (Competition Bureau)
- Packaging, labelling, sale, importation and advertising of prepackaged products: Consumer Packaging and Labelling Act (Competition Bureau)
- Federally regulated financial institutions: Financial Consumer Agency of Canada Act (Financial Consumer Agency of Canada)
- Food, meat and fish inspection, agricultural products, seeds, fertilizers, and animal feed and health: Food Safety and Inspection related Acts (Canadian Food Inspection Agency)
- Safety and nutritional quality of all foods: Food and Drugs Act (Health Canada)
- Vehicle safety: Motor Vehicle Safety Act (Transport Canada)
- Quality and marking requirements of precious metals: Precious Metals Marking Act (Competition Bureau)
- Privacy concerns: Privacy Act (Office of the Privacy Commissioner)
- Textile labelling and advertising: Textile Labelling Act (Competition Bureau)
- Accuracy of measuring devices: Weights and Measures Act (Measurement Canada)
- Accuracy of electricity and gas meters: Electricity and Gas Inspection Act (Measurement Canada)
If you suspect that you have received an inaccurate measurement as part of a purchase or financial transaction, you may file a complaint with measurement Canada .