lawyer

#Reviews of AbacusLaw: Free Pricing - Demos: Legal Case Management Software

They are very shady and dishonest.

Comments: First, beware the hidden fees. Second, beware the horrible customer service. Be prepared for big promises with no delivery. It's not worth the headache. Beware the longterm contract. All the case management systems worth their weight require no longterm contract. User interface is terrible.

I like the program, particularly for a solo, but customer service is horrible

Comments: I am a very frustrated customer. I like the program. It is easy to use. I have had no problem integrating it with outlook calendars. However, I am a monthly auto credit card payer. My credit card info hasn't changed in months. I have received repeated unpaid notices and suspension notices over a $63.00 monthly fee that was simply never auto debited by AbacusLaw. I have called at least 6 times. I have emailed the billing department. I have never gotten anyone to answer any of any of the telephone numbers and no one has ever returned my call. I am on auto pay and my account info has not changed and my account has always had more than sufficient funds. Now AbacusLaw has suspended my account and demands another $250.00 to get it reinstated because no one will answer the phone or return my call. I can't begin to tell you how frustrating this is.